According to Spitzberg and Cupach, competent communication means being both ______ and ______.

A. stern; compassionate
B. monotone; lyrical
C. effective; appropriate
D. depth; breadth


C. effective; appropriate

Communication & Mass Media

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Which of the following decision(s) are/is unavoidable in communication research?

a. qualitative research b. the researcher—dispassionate or involved? c. quantitative research d. mixed-methods research e. social scientific research

Communication & Mass Media

In considering the ethics of persuasive speaking, it is important to consider who might be helped, as well as who might be harmed as a consequence of a speech

Indicate whether the statement is true or false

Communication & Mass Media

"I am so excited about the prospect of speaking at the convention because it can open many new doors for me." This statement is an example of:

A. Feedback B. Moderation techniques C. Positive self-talk D. Audience analysis

Communication & Mass Media

When you meet someone for the first time and say "I'm glad to meet you" and shake his hand, nonverbal communication works to:

A. complement your message. B. substitute for your message. C. accent your message. D. regulate your message.

Communication & Mass Media