During which of the following stages of the ethical life cycle does the evaluation of different options take place?
a. Problem analysis
b. Moral problem statement
c. Ethical judgment
d. Reflection
c. Ethical judgment
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The public relations department of a large multinational corporation has issued a press release regarding the recently announced acquisition of a small competitor. The press release highlights the multinational's record of high rates of employee retention following acquisitions over the past decade. The multinational is worried about law suits by laid off workers. This is an example of:
A) Media spin B) Censorship C) Resistance D) Libel chill E) Capitulation
This question contains multiple sections; be sure to answer each. First, list the three sources of resistance to change, giving an example of each. Next, define a change agent and explain his or her role in bringing about organizational change. Third, imagine that you are the CEO of ShopAtHome, a personalized shopping service. Currently you have 20 personal shoppers on staff. To compete better, you decide to change your way of doing business. Instead of meeting clients at their homes to discuss their clothing preferences and look through catalogs, your employees will now be required to pick each customer up at her home, take her to various stores, and work with her to choose the right clothes. This stronger focus on each customer means that each of your employees will have fewer clients,
which means they may earn less money and commissions. Explain some types of resistance you might encounter from your employees and how you might address each one. What will be an ideal response?
Only quantitative data are used in the decision-making process
Indicate whether the statement is true or false
Anya is looking for a method of training her employees that will provide consistent knowledge and information about company policies to a large number of people. Anya’s best choice of training method would be ______ training.
A. on-the-job B. classroom C. distance D. simulation