A nurse manager looks through a file that contains information regarding critical incident reports filed within the past year
For which reasons does the manager review and use this information? Note: Credit will be given only if all correct choices and no incorrect choices are selected. Standard Text: Select all that apply. 1. To increase leniency
2. To decrease the possibility of lawsuits by the employee being evaluated
3. To increase manager-employee communication
4. To decrease recency error
5. To increase the accuracy of the evaluation
2,3,4,5
Rationale 1: The goal of evaluators is to decrease leniency errors.
Rationale 2: The reason the manager doing evaluations reviews the critical incident file is to collect information to help the manager do the best evaluation appraisal possible. This helps to decrease the possibility of a lawsuit being filed against the manager for inaccurate evaluation.
Rationale 3: Reviewing the critical incident file prior to the evaluation will refresh the manager's memory of the employee's overall performance and will increase and improve manager-employee communication.
Rationale 4: Looking back at the employee's record for the evaluation period will help to decrease recency error.
Rationale 5: Reviewing the employee's records over the evaluation period will help the manager write a more accurate evaluation.
Global Rationale:
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