A 55-year-old patient who is recovering from a facelift says, "I think this was a waste of time and money. I look horrible!" How should the nurse respond to this patient?
1. "It takes a while for the skin to heal."
2. "You could use makeup."
3. "I would complain to the doctor."
4. "What did you expect?"
Correct Answer: 1
This patient needs to be reminded that there will be bruising and swelling that might take several weeks to disappear. It might also take a year for healing to complete and the final results to appear. The patient's reports are normal when faced with an alteration in appearance. The use of makeup is not needed and is premature. Filing a complaint with the doctor is not indicated. The patient's emotional state warrants an empathetic response; asking the patient what he or she expected is not a therapeutic response.
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