Safety is a big concern at the Glory Canning Company, and so the company has spent a great deal of money on an education program that includes cartoons, stickers, skits put on by employees, daily announcements, and array of other promotional methods and items. Nevertheless, employees have proven less than enthusiastic about the initiative. Most likely their resistance is due to

A) inertia.
B) self-interest.
C) peer pressure.
D) management tactics.
E) surprise.


D) management tactics.
Explanation: One reason for resistance to change is management tactics. Management may attempt to force the change without addressing people's concerns. Or it may fail to provide the necessary resources, knowledge, or leadership to help the change succeed. Sometimes a change receives so much exposure and glorification that employees resent it and resist. Managers who overpromise what they, or the change, can deliver may discover that the next time they introduce a change, they have lost credibility, so employees resist.

Business

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