To create your ?yer, you should avoid doing one of the following:
A) Increase font size. B) Use graphics. C) Use color. D) Use a title. E) Have unlimited text.
E
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Exceeding expectations about what the customer anticipates about speed of service may be one of the simplest yet most powerful ways of building loyalty
Indicate whether the statement is true or false
It's best to start slightly late and finish on time
a. true b. false
The internal rate of return (IRR) of a project can be calculated using all of the following except:
A) a financial calculator. B) present value tables. C) a spreadsheet application, such as Excel. D) the payback method.
Words or terms in contracts that are subject to more than one reasonable interpretation can lead to bilateral mistakes
a. True b. False Indicate whether the statement is true or false