It helps a speaker to answer your questions clearly if you:
A. Ask them two or three at a time
B. Probe answers with follow-up questions
C. Give a complete explanation of your question before you ask it
D. All of the above
E. None of the above
B.
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All of the following are true of communication EXCEPT that:
a. Communication is a process. b. Communication is ongoing. c. Communication occurs in a system of interrelated parts. d. Communication occurs without the use of symbols.
Daniella has a habit of pointing out the mistakes of her colleagues. She makes snide remarks about other people’s tardiness and competence. What behavior is Daniella showcasing, and how can this be rectified?
A. Evaluative “You” language; by following the descriptive “I” language verbal communication strategy B. Control others; by following the solve problems verbal communication strategy C. Manipulative; by following the be genuine verbal communication strategy D. Rigid; by following the be genuine verbal communication strategy
Jesse is listening to a speaker whose views on capital punishment widely differ from his. Although the speaker is making understandable arguments, Jesse closes his mind and counters everything the speaker says by mentally reciting his position. What does this situation illustrate?
A) ?taking a small departure from the communication line
B) ?going off on a tangent
C) ?engaging in a private argument
D) ?taking a large departure from the communication line
E) ?engaging in critical listening
One of the problems associated with random digit dialing (RDD) is the large number of invalid telephone numbers generated
Indicate whether the statement is true or false