James is great at talking to his peers but is not so skillful when communicating with authority figures. This illustrates how communication competence is __________.

a. cognitively complex
b. situational
c. individual
d. asynchronous
e. transactional


Ans: b. situational

Communication & Mass Media

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__________ refers to a willingness to stand up for your rights but with respect for the rights of others.

A. Assertiveness B. Aggressiveness C. Onymous communication D. Abstraction

Communication & Mass Media

What piece of computer hardware is essential to obtain Internet access via ordinary phone landlines?

a) A GUI b) A fax interface c) A DVD d) A modem

Communication & Mass Media

Which is an example of an emotional blend?

a. disgust b. nostalgia c. envy d. contentment

Communication & Mass Media

Which of the following best represents the definition of conflict provided in the text?

A. verbal aggressiveness B. the four horsemen of the apocalypse C. a disagreement over incompatible goals D. relationship termination

Communication & Mass Media