Explain the concept of selective perception with an example.
What will be an ideal response?
Selective perception is a process in which you select or pay attention to only that information that adheres to or reinforces your own beliefs, views, or needs, causing severe distortion of messages. Most listeners hear what they want to hear. For example, many a manager has told a new employee that the organization gives "merit" pay increases. That new employee hears these words as "automatic" salary boosts, to which he or she feels entitled. Later, when the employee inevitably complains, the manager protests that the word "merit" means selective, and the employee will insist that to him or her the word "merit" means automatic.
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