_______ is to let members know that they are heard and understood beyond the level of words
a. Active listening
b. Restating
c. Clarifying
d. Reflecting feelings
d
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Key concepts such as collectivism, interdependence, family embeddedness and connectedness, hierarchies of relationship, and multigenerational perspectives are more familiar concepts in _________ cultures.
A. non-Western B. Western C. Northern D. non-Northern
The Nguzo Saba consists of the following classical African values except:
a) Umoja b) Kujichagalia c) Ujaama d) Kumnia
In addition to interventions, client response, next session plan, and noting crisis issues, the counselor should note which of the following?
a. Supervision that may have been sought and collateral contacts that may have been made. b. How the client has been doing between sessions. c. Thoughts, reflections, and opinions on the progress of the client. d. Medical/physical concerns the counselor suspects may be present and affecting progress.
Human services workers who serve as consultants to hostage negotiators should
a. constantly assess the mental status of the hostage taker as well as the negotiator. b. not become directly involved in the negotiations so as to remain objective. c. step in when the primary negotiator becomes fatigued. d. Both a and b are accurate.