Software that automates sales tasks such as order processing and tracking is known as
A. customer relationship management (CRM) software
B. customer self-service (CSS) software
C. sales force automation (SFA) software
D. supply chain management (SCM) software
Answer: C
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Which of the following is NOT an example of a psychological need for buying a product?
A. Desire for gain B. Self-preservation C. Fear D. Need to save money E. Comfort or luxury
Which theories and perspectives has been used as conceptual foundations for self-leadership?
a. Only social cognitive theory b. Social cognitive theory, positive psychology, social role theory, and self-determination theory c. Social cognitive theory, positive psychology, self-regulation theory, and self-determination theory d. Social cognitive theory, social role theory, self-regulation, and self-determination theory
A claim which states that people who ‘pay' for wrongs are unfairly burdened and should not bear the responsibility for the acts of others is opposing ________.
A. judicial activity within organizations B. reverse discrimination C. authoritative leadership D. affirmative action
If the principal products of a manufacturing process are identical, a process cost system is more appropriate than a job order cost system
Indicate whether the statement is true or false