Discuss the common triggers for workplace anger and what can be done to prevent it, including the characteristics of healthy organizations that promote the well-being of their employees

Question

What will be an ideal response?

Answer 1

Answer will include that two common triggers for workplace anger include job-related stresses and feeling that one has been treated unfairly. Two other causes are perceived threats to one's self-esteem and work-related conflicts with others. Many larger companies now offer mental health services to troubled employees and trauma counseling if violence erupts in the workplace. More importantly, healthy organizations actively promote the well-being of their employees. They do this through trust, by openly confronting problems, by empowering employees, by encouraging participation and cooperation, and through the full use of the human potential. Healthy organizations also support well-being in the following ways: (1) Rather than always complaining and blaming group members, they express sincere gratitude for the effort of others. (2) The culture in caring organizations includes a capacity to forgive because they understand that everyone makes mistakes. (3) Encouragement is used to inspire workers and give them hope, confidence, and courage. (4) These organizations show sensitivity to others through the expression of interest in their workers and how they are doing. It also includes a respect for privacy. (5) These organizations understand that compassion for others is a good antidote for destructive competitiveness and petty game playing.