Messages written to foster positive relationships with audiences are called what?

A) Social media releases
B) Goodwill messages
C) Condolence messages
D) Good-news announcements
E) Congratulatory messages


Answer: B
Explanation: B) All business messages should be written with an eye toward fostering positive relationships with audiences, but some messages are written specifically to build goodwill. You can use these messages to enhance your relationships with customers, colleagues, and other businesspeople by sending friendly, even unexpected, notes with no direct business purpose.

Business

You might also like to view...

Which of the following was NOT listed as a step in making an enhanced pie chart with Excel?

A) Make the pie slices look much better. B) Format the plot area. C) Consider using a picture file to personalize your graph. D) Enhance the chart title, legend, and plot area. E) Avoid re-using the template since you will need to produce specific charts for specific objectives.

Business

Which sentence expresses the international or military style for writing dates correctly?

A) On 2015 March 8 I received an honorable discharge from the U.S. Army. B) On March 8 2015 I received an honorable discharge from the U.S. Army. C) On 8 March 2015 I received an honorable discharge from the U.S. Army.

Business

Operational relatedness is created by __________ of __________.

A. sharing; core competencies B. sharing; activities C. transferring; core competencies D. transferring; activities

Business

Refer to the data on Expected Demand for Weston Gadgets, Inc. For the various demand scenarios, if you applied the Laplace criterion, what is the lowest payoff?


a. $39.33 million
b. $34.00 million
c. $31.33 million
d. $43.33 million

Business