Minor saw an advertisement in a local newspaper that read: "Try a new X-Acto Electric Knife in your own home on approval for five days. No obligation to buy. Fill out the coupon and mail it in today." Minor mailed in the coupon and received the knife. She liked the knife and kept it past the approval period. Title and risk of loss legally passed to Minor
a. when she mailed the coupon to the seller.
b. when the knife was delivered to her home.
c. when she kept the knife beyond the five-day period.
d. at no time, because approval was never given.
C
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When interacting with a customer who has a rational style and keeps communication brief, your best strategy is to ________.
A. focus on their need to be liked. B. focus on their need for accuracy. C. keep word choices brief D. ask open-end questions to obtain information.
______ were created to guide employers in their efforts to comply with federal laws concerning all employment decisions, and especially the selection process.
A. Equal employment tests B. Selection Modules on Employee Selection Procedures C. Guidance Principles on Employee Selection Procedures D. Uniform Guidelines on Employee Selection Procedures
Communication through a telephone call is considered a part of a(n) ________ communication channel
A) online B) nonverbal C) personal D) nonpersonal E) unidirectional
Empirical research is:
a. inductive. b. deductive. c. analytical. d. none of the above.