List and explain the five stages of the conversational process model
What will be an ideal response?
Answer: The five stages are opening (usually involves a greeting), feedforward(a general idea of the conversation’s focus), business(the substance or focus of the conversation), feedback(reflecting back on the conversation to signal that business is completed), and closing(the good-bye).
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Indicate whether this statement is true or false.
Brad has given many presentations for his sales job. He recently decided to take some extra training
on public speaking and enrolled in a local college course. However, the thought of getting a "grade" for a speech is causing Brad much anx Brad's apprehension is most likely caused by _____________. A. situation-based apprehension. B. audience-based apprehension . C. trait-like apprehension. D. childhood reinforcement . E. visualization.
An obstructionist prevents others from participating by monopolizing discussions in a way that inhibits effective collaboration and decision making
True False
Which of the following is NOT one of the three dimensions of relationship that are expressed through nonverbal messages?
a. Our liking and disliking of others b. Our positions of status and power in society.C. An understanding of our feelings that are consistent across cultures d. Our responsiveness towards others.