In the context of social workers, which of the following practices is likely to improve the quality and the
effectiveness of the process of helping clients?
A. Using immediate thoughts and emotional reactions as a basis for professional action
B. Acquiring systematic evaluative feedback from clients
C. Using a standard approach to solve the problems of each client
D. Asking closed-ended questions during interviews with clients
ANS: B
PG: 33
Feedback: Previously underappreciated, systematic evaluative feedback from clients is a powerful factor associated
with better outcomes. Indeed, the quality and the effectiveness of the helping process tends to improve when clients
provide regular, formalized evaluative feedback about the helper, the helping relationship, the service approach, and
progress toward desired goals; and when the helper regularly inquires about and tabulates results, and then uses
those findings to make adjustments in approach or style
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c) Histrionic personality disorder
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a. Sociogram b. Genogram c. Anagram d. Powergram
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