A small team attends a meeting to discuss how customer service can be improved. During the meeting, the manager realizes that the members are not interacting enough. So, he starts an argument and all the members begin to actively discuss the issue
Which factor influenced this group communication?
a) Conflic
b) Groupthink
c) Cohesiveness
d) Advocacy
A
Communication & Mass Media
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Communication & Mass Media
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Communication & Mass Media
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Communication & Mass Media
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Communication & Mass Media