A medical assistant should answer all telephone calls using 

A. proper telephone etiquette.
B. the patient's first name only.
C. technical language.
D. a standard telephone answering form.


A. proper telephone etiquette.

Health Professions

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Superficial partial-thickness wounds will usually heal within

A) 1 to 7 days B) 7 to 14 days C) 21 to 28 days D) 14 to 21 days

Health Professions

Sensitivity of the environment indicates that the emergency room staff should be shy of a partially unclothed patient who is under their care and needs treatment.

Answer the following statement true (T) or false (F)

Health Professions

The PDR is divided into indexes by:

a. number. b. alphabet. c. color. d. tab.

Health Professions

The CDC reports that in 2014 there were 45,000 new cases of what in the United States?

a. IVF b. Baby Doe cases c. Hemophilia d. HIV

Health Professions