Identify two ways that a company can build relationships with its customers
What will be an ideal response?
Answers will vary. A company can send a customer emails with tailored offers. A company could send a newsletter with information relevant to the customer's life or could send a special promotional offer during the month of the customer's birthday.
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Which of the following parameters shapes our understanding of relationship negotiation strategy and tactics?
A. Negotiating within relationships takes place at a single point in time. B. Parties never make concessions on substantive issues. C. Negotiating within relationships may never end. D. Negotiation in relationships is only about the issue.
What principle did the court apply in the case of Madison Square Garden Corp, Ill. v. Carnera?
a. When damages are not adequate, an injunction may be used to enforce a negative covenant regarding exclusive services that are unique and extraordinary. b. When services contracted for are unusual or extraordinary, the injured party cannot obtain injunctive relief. c. An injured party's damages may not be reduced by mitigation for his failure to accept or seek other employment of a different or inferior kind. d. Damages are recoverable only if they were foreseeable at the time of entering into the contract.
According to a CIO Insight report, EC justification decreases the credibility of EC projects
Indicate whether the statement is true or false
A(n) ________ Web site provides opportunities for the customers and the business to communicate and share information
Fill in the blank(s) with correct word