Making the size of a gas pump nozzle different from that of a diesel pump nozzle is an example of what technique?
A) Mistake-proofing
B) Benchmarking
C) Sampling
D) Brainstorming
E) FMEA
A
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Social media marketing is a powerful tool because it enables companies to create direct relationships with customers
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Which of the following describes Phase 3 of the emergence of a third culture?
A. Initial contact may result in the person withdrawing from the other person (or culture). B. The parties evaluate the need for continued interaction. C. Norms for interaction have evolved to the point where they feel “natural” to both parties. D. Interdependence results in more nuanced development and maintenance of a third culture.
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