Which of the following is not a major advantage of the use of centralized customer service areas?
a. The salesperson is able to recommend alternative goods and services.
b. A common store policy is ensured.
c. The department can be placed in a space with little activity.
d. Specialized personnel can be used.
a
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During a four-hour heart bypass operation, a surgical instrument was inadvertently left in the chest of the patient. A second operation, lasting less than one hour, was later performed without charge. The negligence in the first operation could be established in court by the presumption known as_________
Fill in the blank(s) with correct word
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Answer the following statement true (T) or false (F)