List the significant contributions of Kaoru Ishikawa.

What will be an ideal response?


Dr. Kaoru Ishikawa’s Key Contributions include:
• Cause and effect diagrams
• Quality improvement is a continuous process
• Service after the sale
• Popularized the widespread use of quality circles
• Application of quality throughout a products life cycle
• “The Guide to Quality Control, 1971 and “What is Total Quality

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Fill in the blank(s) with the appropriate word(s).

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Answer the following statement true (T) or false (F)

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