List and explain three stylistic aspects of writing a bad-news statement
• Emphasize the positive and de-emphasize the negative. Use the inductive approach for bad news messages; subordinate the negative aspect of the message and emphasize the positive aspect.
• Use positive language to accentuate the positive and de-emphasize the negative. Carefully select words that do not offend or blame to make the tone of the message more positive.
• Imply the refusal when the receiver can understand the message without a definite statement of the bad news. Rather than stating a blunt refusal, use words that imply the refusal as long as the message of the refusal remains clear to the recipient.
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What are the advantages of memos?
What will be an ideal response?
Jenna and Todd Alder are closing on their home. Their GFE disclosure put their closing costs at $4,200. When they arrive for their closing, the escrow agent explains that their closing costs will be $5,800. To determine whether there is a RESPA violation of the GFE, what will you need to know?
A)?Whether Jenna and Todd have a FHA or conventional loan because RESPA GFE does not apply to conventional loans B)?Whether Jenna and Todd chose their own loan originator C)?Whether they are using cash for the closing fees D)?Both b and c
The first administrative information system was developed in the United States by J. Lyons & Sons
Indicate whether the statement is true or false
An inbound-to-operations logistics system is also referred to as
a. physical distribution. b. physical supply. c. dedicated fulfillment. d. demand management.