The nurse manager is concerned about the negative ratings her unit has received on patient satisfaction surveys. The first step in addressing this issue from the point of view of quality im-provement is to:
a. Assemble a team.
b. Establish a benchmark.
c. Identify a clinical activity for review.
d. Establish outcomes.
C
In theory, any and all aspects of clinical activity could be improved through the QI process. However, QI efforts should be concentrated on changes to patient care that will have the greatest effect.
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A nurse identifies a risk factor in an older man that places him at risk for developing diverticulo-sis. What patient information indicates such a risk factor?
a. Eats a low-fiber diet b. Chronic diarrhea c. History of using nonsteroidal antiinflam-matory drugs (NSAIDs) d. Family history of colon cancer
Plasmapheresis has been ordered for the patient diagnosed with glomerulonephritis. Before the procedure, the patient correctly reports that the procedure will help her when she states that it will:
a. "Identify specific organisms causing my disease." b. "Remove autoantibodies causing the dis-ease." c. "Clear the tubules of the nephron for bet-ter filtration." d. "Cause vasodilation and reduce hyperten-sion."
A nurse is caring for a client with a kidney disorder. Which point should the nurse keep in mind when prioritizing nursing diagnoses?
A) Rank nursing diagnoses in terms of importance. B) Focus on the client's social and psychological needs. C) Treat any other medical concerns that the client may have. D) Focus on client's concerns and prioritize accordingly.
Passion and compassion are
a. Both part of Luthans and Avolio's authentic leadership model b. Not components of the Luthans and Avolio's model c. Essentially the same thing d. Characteristics of authentic leadership that can be developed