The model that emphasizes the participation of key personnel and the change agent in designing and planning the intended change project is:
a. force-field model.
b. phases of change model.
c. six-step change model.
d. diffusion of innovations theory of change model.
B
Lippitt's phases of change model emphasizes the participation of key personnel and the change agent
in designing and planning the intended change project. Havelock's six-step change model emphasizes
the planning stage. Rogers's diffusion of innovations theory of change emphasizes the innovation
decision-making process. Lewin's force-field model emphasizes unfreezing, moving to a new level,
and refreezing.
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