In order to best understand the scope of the situation, which of the following questions should be asked?
A. What caused the problem?
B. Who is involved in the problem?
C. What solutions have been recommended?
D. What problems am I likely to encounter?
ANS: D. What problems am I likely to encounter?
A. This is incorrect. The three questions for determining scope of the problem are: What am I trying to achieve; what is the environment in which I am operating; and what problems am I likely to encounter?
B. This is incorrect. The three questions for determining scope of the problem are: What am I trying to achieve; what is the environment in which I am operating; and what problems am I likely to encounter?
C. This is incorrect. The three questions for determining scope of the problem are: What am I trying to achieve; what is the environment in which I am operating; and what problems am I likely to encounter?
D. This is correct. What problems am I likely to encounter is one question to determine the scope of the situation.
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