The benefits of "I" statements include all of the following EXCEPT
a. clearing the air or venting by using disconfirming messages.
b. arousing less defensiveness.
c. exploring what is dissatisfying.
d. sharing the consequences of others' behavior.
A
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What will be an ideal response?
The frequency of a sound wave is perceived as:
a. pitch. b. velocity. c. loudness. d. wavelength.
You are leading a team that keeps secrets, withholds information from one another, and only reveals information when it's personally advantageous. Which team member competencies do these people lack?
a) experience and problem-solving ability b) openness and supportiveness c) personal style and experience d) experience and supportiveness
Which of the following is NOT a type of formal communication found in an organization?
A. downward B. lateral C. diagonal D. upward