Which of the following is included in the denominator of the acid-test ratio?
A) total current liabilities less accounts payable
B) total liabilities
C) total current liabilities
D) total current assets
C) total current liabilities
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People are more likely to recall a satisfactory customer experience than a poor one
Indicate whether the statement is true or false
Which of the following statements is true of drawing accounts?
A. It is used to pay employees for delivering good customer service. B. It is used to motivate employees who receive a straight salary. C. It is used to attract salespeople who are willing to sell low-margin items. D. It is used to provide an additional income for full-time sales people. E. It is used to provide a steadier income for salespeople who work on commission.
A will proved by an affidavit sworn to and signed by the testator and the witnesses, at the time the will was executed, is called a self-proving affidavit.
Answer the following statement true (T) or false (F)
Which of the following is a difference between online retailing and the click-and-collect process?
a. Online retailing resells pre-owned items bought back from customers, while the click-and-collect process sells only new items. b. Online retailing does not allow customers to provide themselves with products without the intervention of a service employee, while the click-and-collect process allows customers to provide themselves with products. c. Online retailing ensures greater speed of delivery, while the click-and-collect process takes longer to deliver a product. d. Online retailing enables customers to have items directly delivered to their doors; whereas in the click-and-collect process, customers travel to a physical store location to take delivery of the merchandise.