Which of the following is a step in making total quality management work?

a. Get instructions from management
b. Select a process for improvement
c. Assign everyone to jobs
d. Give pay raises to those who work the hardest


B

Counseling

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The Miracle Question is used for what purpose?

a. to assist clients with envisioning their desired treatment outcome b. to assist clients with identifying steps they can take towards their goals c. to empower the client d. all of the above

Counseling

What is not included in the Performing areas guidelines?

a. meaning b. diversity c. evaluation d. resources

Counseling

Rogers pioneered Community for Learning that was an interesting large-group phenomena in the 1970s; unique about this experience was that group members

a. lived and worked together for 2 weeks at a time b. gathered for 8 to 10 hours daily for 2 or more weeks c. lived in commune-like habitats during members' lengthy counseling d. gathered together once or twice a week for two to three years

Counseling

In the hypothetical study on Table below, what is the total expected value for the number of students (both genders) dropping out in 10th grade?

A high school counselor decided to conduct a study of student dropout data from the 8th to the 12th grades. The counselor used school records to make the following table of observed cases of dropping out:

The values are in the cells are the dropouts over the last two years.

a. 10
b. 15
c. 20
d. 30

Counseling