Answer the following statements true (T) or false (F)

1. Physicians essentially have 6 months to file a second-level appeal.
2. An appeal letter is more effective when the medical office specialist includes information about the federal and state laws that affect the claim submission.
3. To strengthen an appeal, court rulings can and should be used in appeal letters.
4. Many medical associations now have a complaint review process and will assist you with resolving denied insurance claims.
5. A negative adjustment to a patient account will decrease the balance owed.


1. TRUE
2. TRUE
3. TRUE
4. TRUE
5. FALSE

Health Professions

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Which of the following burns would be classified as a moderate burn?

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People with which type of disability can apply for Medicare coverage?

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Which of the following methods should be used to clean the work surfaces in the examination room, including the examining table, sink, and countertop? 

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The cycles of chills and fever associated with malaria are called ____________________.

Fill in the blank(s) with the appropriate word(s).

Health Professions