Darren is the fleet maintenance director for a warehouse owned by a small food packaging company. Darren does a great job of assessing his performance honestly, and his bosses appreciate how hard he works to make sure his goals are reached. On Saturday, Darren has plenty of employees to service all of the fleet vehicles, and he even assigns two workers to work on preventative maintenance so the fleet department will be ahead of its monthly goals. The same day, the shipping department is short-handed by two workers. Darren refuses to let his workers assist in shipping, and the warehouse filled only half of its orders, losing thousands of dollars. Darren was guilty of
A. measuring performance in a way that makes management look better than it really is.
B. putting the fleet maintenance department's objectives above the company's overall benefit.
C. making excuses for his department's poor performance.
D. considering his own workers' feelings instead of those of the company customers.
E. refusing to put forth the effort necessary to do his job properly.
Answer: B
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