What action would be an appropriate first step for the nurse to take toward becoming an effective manager?
a. Learn how to effect and direct the change process.
b. Assess individuals' sources of power.
c. Develop communication and interpersonal skills.
d. Implement effective nursing care plans.
C
Effective managers have a balanced mix of management skills and leadership qualities. There are generally four functions the manager performs: planning (what is to be done), organizing (how it is to be done), directing (who is to do it), and controlling (when and how it is done). To be effec-tive in performing these functions, a manager must develop communication and interpersonal skills.
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