The concept of the value chain was created by ________.

A. Michael Porter
B. Jim Collins
C. Fred Wiserma
D. Peter Drucker
E. David Hunger


Answer: A

Business

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Indicate whether the statement is true or false

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________ is the actual sales realized for the merchandise minus its costs of the merchandise sold.

A. Fixed price B. Maintained markup C. Initial markup D. Total profit E. Net profit margin

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______ is a set of standard tests for fairness in disciplinary actions that were originally utilized in union grievance arbitrations.

A. Just Cause B. Serious Misconduct C. Coaching D. Gross Negligence

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Hall's high and low context is based on communication styles, and specifically on the role of

A. nonverbal behavior. B. context. C. the speakers. D. the medium.

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