The nurse manager is discussing the blame-free environment in place at the organization with new hires. Which statement indicates understanding of the policy?
1. ?If I make any mistake, if I report it I will not be reprimanded or punished.?
2. ?When I make a mistake, I should immediately fill out an incident report.?
3. ?It is left up to each employee to self-monitor, and we do not report others? mistakes.?
4. ?When I make a mistake, I should report it and look for ways to prevent it from reoccurring.?
4
Explanation: 1. Reporting mistakes is blame-free to encourage not only the reporting, but process corrections
to improve the quality of care. Certain mistakes may be exceptions to this, such as illegal
activity or failure to report personal mistakes or the mistakes of others. Incident reports are not
the first step after making a mistake.
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