Who can be considered “internal customers” of service organizations?
a. Suppliers
b. End Users
c. Employees
d. Potential Customers
c. Employees
Business
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Define role overload, role conflict, and role ambiguity. Give examples of each from your own experience.
What will be an ideal response?
Business
The ________ index is a useful tool for making preference decisions
a. preferential b. taxing c. discounting d. profitability
Business
The ____ testimony helped the jury make its decision
A) witnesses B) witness's C) witnesses'
Business
Sam's Club purchases a 24-pack of bottled water from a wholesaler for $3.85 and wants a markup of 25 percent. What is the price that Sam's Club charges its customers?
A. $4.95 B. $5.75 C. $4.25 D. $4.75 E. $5.13
Business