When speaking to a potential client on the telephone (a person whom you have not met in person), the most important guideline to keep in mind is to avoid:
a. being on the phone for more than 2 minutes
b. providing your full name
c. giving complex information
d. using the person's first name
C
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People from the same ethnic group will share similar:
A. language, values, and religion. B. sexual orientation. C. genetic makeup. D. relationships to a higher power or authority.
How one goes about eliminating poverty involves:
A) operational policy. B) general policy. C) stating broad objectives first. D) usually involves little controversy.
If you were to design a successful service program, what proven
component(s) should you include? A. Research partnerships B. Evidence-based best practices for inventions C. Research partnerships and evidence-based best practices for interventions D. Interventions that offer treatments rather than fines under compulsion from law enforcement authorities
Deinstitutionalization of people with mental disorders in the United States ______.
A. has been an overwhelmingly successful movement B. began in the 1940s C. resulted in the U.S. nursing home population doubling D. was a politically motivated effort to bow to the demands of lobbyists for the mentally ill