When Hero lost his fencing bout in the Olympics, he repressed his real emotions and smiled
while receiving the silver medal. This is an example of which facial management technique?
A) masking B) intensification
C) deintensification D) neutralization
A
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Which one of the following is not a guideline for the proposition?
a. It should be reasonable. b. It should be simple. c. It should meet an audience's need. d. It should appeal only to the audience's emotions.
What type of narrative would you probably be using if you introduced it with "Imagine yourself…"?
a. dramatic b. vicarious experience c. magnification d. hypothetical
In conversation, a woman is more apt than a man to give lots of listening cues, such as interjecting "yeah" or "uh-huh," nodding in agreement, and smiling
a. True b. False
Structure refers to the rules and resources that group members use to guide their behavior and sustain their system.
Answer the following statement true (T) or false (F)