Negative consequences of conflict may be due to __________.

A. unfair fighting methods
B. close examination of the reasons for the conflict
C. revealing one's needs within a relationship
D. the need to examine issues objectively


Answer: A

Communication & Mass Media

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When asked a question during a job interview, ________

A) don?t digress B) don?t offer more information than necessary C) don?t supply information that is not germane D) All of the above

Communication & Mass Media

________ questions are those questions which introduce a major area of discussion

Fill in the blanks with correct word

Communication & Mass Media

Chin is studying in the United States. Although he saw himself as a student in China, he has adapted his identity and now identifies himself as an American exchange student. This is an example of how identity can change with

a. societal influence. b. interaction. c. a travel visa. d. context.

Communication & Mass Media

The Pelz effect research finds that subordinates

A) were more satisfied in their jobs when they felt their immediate supervisor had influence on decisions made at higher levels. B) prefer supervisors who treat them as equals. C) distrust supervisors who have personal relationships with other subordinates. D) are more likely to follow the direction of a supervisor who leads by example rather than by edict.

Communication & Mass Media