What use does a reporter have of FAQs?
a. They are an easy way to get information from an organization's web site
b. A reporter can copy and paste a FAQ into his or her article in lieu of actually writinganything
c. Reporters can't use FAQs because they are notoriously unreliable
d. By using a FAQs machine a reporter can send documents over phone lines
A
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Listening can be described as a series of five steps: receiving, understanding, remembering, evaluating, and __________.
A. backchanneling B. hearing C. responding D. speaking
Communication climate is an aspect of the organization's character
Indicate whether the statement is true or false.
The most effective way to ensure a productive town hall meeting is to select a truly random sample of constituents to attend the meeting
Indicate whether the statement is true or false.
According to your textbook, generally speaking, captive audiences are less motivated to listen than voluntary audiences
Indicate whether the statement is true or false