Alice was going through a tough time and could not pay her credit card bills. She called the credit card company, explained her situation, and asked them to waive the late fees

The company would not waive the charges, stating that it was against their policy. Alice decided to close her account.
What caused the company to lose a customer?
a) Robotis
b) Coldness
c) Apathy
d) Proximity


A

Communication & Mass Media

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Answer the following statement true (T) or false (F)

Communication & Mass Media

The new British directors of the 1960s Free Cinema movement revolted consciously against the Italian neorealist movement in their films. ___

Indicate whether the statement is true or false

Communication & Mass Media

VCRs diffused very quickly in the United States

Indicate whether the statement is true or false.

Communication & Mass Media

Which of the following would be a key “public” for a not-for-profit enterprise?

a. Contributors/donors b. Clients/consumers c. Volunteers d. All of the choices

Communication & Mass Media