Which of the following is one of the four key drivers of a firm's long-term success?
A. the effectiveness of its internal processes
B. a willingness to cut corners when necessary
C. the quality of its relationships with stakeholders
D. the ability to keep its employees
E. a stable and affordable supply chain
Answer: A
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A salesperson who is contacting possible buyers by mail or phone to assess their level of interest and financial capacity is in the ________ step of the selling process
A) preapproach B) prospecting and qualifying C) presentation and demonstration D) following up E) overcoming objections
Which of Hofstede’s dimensions expresses the extent to which people in different societies accept the way power is distributed?
A. individualist–collectivist B. long- or short-term orientation C. uncertainty avoidance D. power distance
When providing credit information, there is an ethical and legal obligation involved
Indicate whether the statement is true or false
Using examples, explain the five core values that most people embrace.
What will be an ideal response?