Joan calls a computer company for assistance and gets transferred to several people before she gets disconnected after 30 minutes. This is an example of _____________, often associated with bureaucracies.
a. informationalism
b. red tape
c. legal-rationality
d. bounded rationality
b. red tape
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Personal robots, projected to be as commonplace as mobile phones, will be manufactured and assembled by hands in factories located in China, India, Korea, Eastern Europe, and Latin America. This projection speaks the concept of
a. scientific revolution c. urbanization b. social change d. global interdependence
___________ refers to programs and policies that promote equal opportunity and diversity in the workplace and educational institutions
a. Affirmative Action b. EEOC c. DREAM d. Equality Now!
A system in which students are assigned to separate instructional groups within a single classroom or different programs, such as college preparatory versus remedial, is known as
a. standardization. b. hidden curriculum. c. tracking. d. classification.
Rates of mental illness are highest for those in the:
a. lower classes b. middle classes c. upper classes d. there are no social class differences in mental illness