A defensive communication climate is created when a speaker uses certainty rather than
__________ .
a. empathy
b. provisionalism
c. neutrality
d. strategy
e . superiority.
b
Communication & Mass Media
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In general, straightforward statements are usually more effective for the audience to absorb
Indicate whether the statement is true or false
Communication & Mass Media
The first task in organizing the body of the presentation is to
A. determine a spatial pattern. B. identify the main points. C. integrate supporting material. D. plan the introduction.
Communication & Mass Media
Which of the following is NOT a type of special occasion speech?
A) After-dinner speech B) Persuasive speech C) Award presentation D) Tribute
Communication & Mass Media
This group is sensitive to cues that may indicate impatience.
A. Time-oriented listeners B. Action-oriented listeners C. Content-oriented listeners D. People-oriented listeners
Communication & Mass Media