List five different ways an organization can provide user support to its end users.

What will be an ideal response?


Any five of the following:
Peer support
Part-time user support
User support as a separate position or team
Help desk support
User support center
User support as an IT responsibility
User support outsourced to a vendor

Computer Science & Information Technology

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____________________ indents are used for numbered lists, bulleted lists, and bibliographical citations.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology

The first phase in the development of the contingency planning process is the ____.

A. crisis plan B. disaster recovery plan C. incident response plan D. business impact analysis

Computer Science & Information Technology

In response to the demand for two-pair cabling, manufacturers often connect two fibers together to create __________ fiber-optic cabling.

A. RG-8 B. duplex C. modal D. single-mode

Computer Science & Information Technology

You need to write JavaScript code to create HTML5 Canvas documents.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology