How should you react as the customer explains what is wrong with their equipment?
a. Listen, then explain why the customer is misinformed.
b. Listen attentively, then ask appropriate questions.
c. Listen, then get right to work.
d. Explain that you are trained to diagnose problems without input from others.
b
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Which of the following decks requires structural concrete topping?
A) Composite deck B) Floor deck C) Form deck D) All of the above E) None of the above
Joist hangers are steel connectors
A) that connect floor joists with a supporting beam. B) that connect floor joists with floor sheathing. C) that connect floor joists with the supporting wall. D) all of the above.
In the basic warm-air furnace, many controls that are applicable to warm-air furnaces depend on the type of energy that is being used to supply the heat to the structure.
Answer the following statement true (T) or false (F)
____________________ and dispersants are added to oil to keep small particle contaminants suspended in the oil
Fill in the blank(s) with the appropriate word(s).