What does it mean for a business to be customer centered?
What will be an ideal response?
When an organization is customer centered, it considers customers when developing a mission, setting goals, developing strategies, and implementing plans.
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With respect to retailing, which of the following best defines assortment of merchandise?
A. The number of different items offered in a merchandise category B. The number of merchandise categories a retailer offers C. Merchandise with minor mistakes in construction D. End-of-season merchandise that will not be used in following seasons E. Each different item of merchandise offered by a retailer
Which of the following best describes the relationship between task conflict and performance?
A. Task conflict is never good for performance. B. Too much conflict or too little conflict leads to low performance. C. A high level of task conflict is best for performance. D. A low level of task conflict is best for performance.
All of the following are character traits identified by Billy Graham as personal qualities of leadership, EXCEPT ______.
a. integrity b. personal security c. vision d. charisma
Indicate the plural form of the singular noun. echo