Lenny says, "I don't like to lose arguments. The way I figure it, when you have a disagreement there can be only one winner." Lenny's orientation to conflict is best described as

A) Lose-lose
B) Win-win
C) Win-lose
D) Exit
E) Loyalty


C

Communication & Mass Media

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Ellie wants to break up with Kevin, but doesn't have the heart to tell him, so she starts

criticizing things about him, like how sloppy and lazy he is and how his friends annoy her. Ellie secretly, and even somewhat unconsciously, hopes that Kevin will take the hint and ask Ellie to break up with him. Ellie's approach to ending this relationship is an example of the indirect strategy of cost escalation. Indicate whether the statement is true or false

Communication & Mass Media

Which of the following is/are part of Greenburg’s DESC formula of how people can express themselves more assertively?

a. describe the situation b. express feelings regarding the situation c. specify changes you want to occur d. expect consequences e. all of the above (pages 151 right, 152 left)

Communication & Mass Media

Felicia is going to start a new job tomorrow as an assistant to the dean. On her last job she had

a boss who found fault with everything that she did, co-workers who backstabbed each other, and the overall atmosphere was hostile and negative. In addition, she heard that the last person in her new job left suddenly, and no one really would tell her why. Now, Felicia is extremely nervous about starting her job tomorrow. The textbook discusses seven strategies for enhancing one?s self esteem. Apply at least four of those strategies to Felicia?s situation to show how she might improve her confidence in her new job. What will be an ideal response?

Communication & Mass Media

High-speed Internet service is also known as what?

What will be an ideal response?

Communication & Mass Media