Which upward communication tactic would Sheila be using with her boss by offering suggestions adamantly without being rude?

a. ingratiation
b. rationality
c. empowerment
d. assertiveness


Answer: d

Communication & Mass Media

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The My Press Needs campaign wanted to ______.

A. increase sales B. build awareness C. change a negative reputation D. maintain a positive reputation

Communication & Mass Media

The CBS Evening News reported on May 28, 2010, that 1.3 million high school

students drop out of high school every year, noting that equals 7,000 every day or one every 26 seconds. In providing this explanation of the larger number, the report _____. A) used a surplus of statistics to make the evidence more impressive B) presented the statistical information in clear, meaningful terms C) avoided descriptive statistics, since they would appear unwieldy D) used the mean as the average, as it is more reliable than the median or mode

Communication & Mass Media

"Deliberating in good faith" entails ______

A) presenting conclusive, irrefutable evidence for an argument B) presenting a view that settles an issue once and for all C) defending the status quo whenever it is challenged D) presenting an honest, reasonable argument

Communication & Mass Media

Jeremy knew that his listeners had heard several messages warning them against getting into the stock market. However, he wanted to weaken their commitment by arguing that this is the right time to buy stocks for long-term investments. Jeremy's persuasive strategy is __________.

A. assimilation B. elaboration C. conversion D. refutation

Communication & Mass Media