Trequartista Vogues was facing widespread protests from human rights activists for employing minors as workers in its offshore factories
After a week of ongoing demonstrations, the board of directors called an emergency meeting with the PR department. They discussed the potential ramifications of this negative publicity, and how the issue could potentially jeopardize the organization's credibility and reputation among its customers.
In which phase of the issues management process is the organization currently?
a) Analysis
b) Implementation
c) Evaluation
d) Identification
a
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Which of these technologies is able to allow a person to engage in synchronous communication?
a. Skype b. E-mail c. IM d. Facebook
Some seasoned speakers suggest that you save a bit of your speech to deliver during the Q&A session. This is known as
A) listening nonjudgmentally. B) giving a "double-barreled" talk. C) using organized signposts. D) creating immediacy.
During a speech with presentation software, speakers should keep their eyes on the screen to avoid losing their place.
a. true b. false
In her speech about homelessness in the United States, Charlotte makes an offhand comment that causes Amy, an audience member who was once homeless, to become angry. What type of listening strategy should Amy use in this situation?
A) listen ethically B) listen mindfully C) listen for major ideas D) monitor your emotional reaction to a message.