Answer the following statement(s) true (T) or false (F)
1. You cannot have face-to-face interactions without nonverbal communication.
2. Nonverbal communication is always intentional.
3. Nonverbal communication can help to begin, regulate, or terminate communicative interactions.
4. If you can decode nonverbal communication successfully, you do not need to be concerned about encoding it.
5. Nonverbal communication does not have an effect on the flow (the starting and stopping) of communication.
1. True
2. False
3. True
4. False
5. False
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Which metaphor of organizations mentioned in the text is most related to the transactions of communication?
a. Instrument of domination metaphor b. Culture metaphor c. Family metaphor d. Machine metaphor
Inappropriate types of messages for active listening include messages that
A) order, warn, preach, and advise the speaker. B) paraphrase, inquire, and echo feelings of the speaker. C) assert, restate, and emphasize the feelings of the speaker. D) reflect, echo, and paraphrase.
A weak or condescending handshake and attention to one's physical appearance are examples of
A. verbal indications of sex bias. B. quota systems in effect. C. unethical, illegal behavior. D. nonverbal indications of sex bias.
Chan's is an auction house specializing in artifacts from the East. Mr. Chan, the owner, hears about an antique Chinese tea set which is in the hands of an old family. He had a buyer willing to spend over $20 million to procure the set
The cut from the sale will help the auction house end the year in a profit. Mr. Chan calls a meeting, explains the situation, and asks the team for ideas on how to seal the deal. Under which management system defined by Likert does Mr. Chan's style of management fall? a) System b) System 2 c) System 4 d) System 1